GA2, Gulf City Shopping Mall,
La Romaine, Trinidad.


Refund and Returns Policy

Herbs N Health provides this web site and services to your compliance with the following terms and conditions set below.

By using Herbs N Health E-commerce website and its services, you are agreeing to the following Terms of Use for Refunds and Returns:

  1. An exchange will only be allowed if the product has intact the orginal packaging and manufacturers seal or tags.

  2. An exchange will only be allowed if Any product missing the serial number or UPC.

  3. Herbs N Health will issue a full refund or exchange for damaged/defective products.

  4. Herbs N Health accepts eligible returns within five (5) days of customer receiving order.

  5. Clients can initiate a return by sending an email to Herbs N Health within three (3) days where return authorization will be provided.

  6. There may be a return fee for items.

  7. Clients can exchange faulty items by sending Herbs N Health an email to request a replacement within a maximun of five (5) days.

  8. If you received an extra item in a delivery, or items were delivered to you that you didn't order, please let Herbs N Health know at your earliest convenience via email.

  9. Herbs N Health only provides refunds only if Herbs N Health is liable for any errors with orders and manufacturers defects.

  10. Refunds will not be issued for errors made on the Client's behalf, where an incorrect item, size, flavor was selected at check out or delivery prerence was changed after an authorized and transacted order is/was placed.